1. Introduction

Welcome to Brighten Solutions. By accessing our website or engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Our Services

Brighten Solutions provides web design & development, digital marketing, SEO, UI/UX design, branding, and related services. The specific scope, deliverables, timeline, and fees for each engagement are defined in a separate proposal or statement of work agreed upon by both parties.

3. Client Responsibilities

As our client, you agree to:

• Provide all necessary content (text, images, logos, videos) within agreed timelines.
• Ensure all supplied materials are owned by you or properly licensed for use.
• Designate a single point of contact for project communications.
• Review deliverables and provide feedback within the agreed timeframe.
• We are not liable for copyright infringement resulting from client-supplied content.

4. Payment Terms

A non-refundable deposit (typically 50% of the total project cost) is required before any work begins. The remaining balance is due upon project completion or according to the milestone schedule outlined in the proposal. Invoices are payable within 14 days of issue. Late payments may incur a fee of 1.5% per month on the outstanding balance. We reserve the right to pause or suspend work on any project with overdue payments.

5. Intellectual Property

Ownership of final deliverables transfers to you once full payment is received. Until then, we retain ownership of all work not paid in full. We grant you a non-exclusive, single-domain license to use project files upon payment. Redistribution, resale, or reuse of design or code requires prior written consent. We retain the right to display completed work in our portfolio and marketing materials unless you expressly request otherwise. Third-party assets (stock images, fonts, plugins) are subject to their own licence terms.

6. Revisions and Scope

Each project includes the number of revision rounds specified in the proposal. Additional revisions or changes outside the original scope will be quoted separately and require written approval before work proceeds. You are typically allowed up to two major revisions per deliverable; further changes may incur extra charges.

7. Cancellation & Refunds

If you cancel the project for any reason, the deposit is strictly non-refundable. If cancellation occurs after work has commenced, you will also be liable for all time spent and costs incurred up to the cancellation date, payable immediately. No refunds will be issued for completed or partially completed work once development has begun.

8. Limitation of Liability

Our total liability for any claim arising from or related to our services is limited to the total fees paid by you for the specific engagement in question. We are not liable for indirect, incidental, or consequential damages, including lost profits, data loss, or business interruption. We make no guarantees on search engine rankings or specific results from SEO or marketing efforts.

9. Warranties

We warrant that our services will be performed with reasonable skill and care. We do not guarantee specific results, rankings, traffic, or revenue outcomes. Websites and digital products are delivered "as is" after final client approval.

10. Hosting and Maintenance

Unless a separate maintenance agreement is in place, we are not responsible for website hosting, uptime, security updates, or ongoing maintenance after project handoff. We offer maintenance plans as a separate service.

11. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. This obligation survives the termination of the agreement. Confidential information does not include information that is publicly available or independently developed.

12. Force Majeure

Neither party is liable for delays or failures to perform resulting from causes beyond reasonable control, including acts of God, natural disasters, war, terrorism, or internet failures.

13. Governing Law

These Terms are governed by the laws of India. Any dispute should first be addressed in writing and resolved in good faith. If unresolved, the courts in Surat, Gujarat, shall have exclusive jurisdiction.

14. Updates to Terms

We may change these Terms from time to time. Continued use of our services after changes constitutes acceptance of updated terms. Please review this page periodically for any changes.